Sunday, September 13, 2009

Apple Exploding iPhones Not Our Fault

An Apple investigation after reports of exploding iPhones in France has, turned up no underlying flaws in the device, according to the company.


Apple said was that there haven't been any reports of battery overheating, but that
all of the handsets they had seen with broken screens were caused by an "external force." The statement issued by the company was:


"To date, there are no confirmed battery overheating incidents for iPhone 3GS and the number of reports we are investigating is in the single digits. The iPhones with broken glass that we have analysed to date show that in all cases the glass cracked due to an external force that was applied to the iPhone."
The French report I previously wrote about sounded more like a hand grenade, with the phone hissing before the screen suddenly broke, sending shards flying.

Additionally, Frank Benoiton, of Acheres-la-Foret in France, told AP that his wife's iPhone had cracked without warning last week and that "It was not dropped and experienced no unusual shock."

French watchdog DGCCRF was prompted to investigate the complaints by the recent incidents. Meanwhile, the European Commission issued an alert to its 27 member states using its Rapex system which is the EU rapid alert system for "dangerous" consumer products.

Such an alert does not always lead to a recall, or even necessarily amount to anythin
g.